If you are aware of any violations of this policy, or if you discover any inaccuracy, bias, or other harm in our Services, please notify us immediately at trustandsafety@rightbrain.ai.
If we reasonably suspect that you — or someone using your Customer Account — has breached this policy, we may suspend or terminate your Customer Account in accordance with our Customer Terms.
1. Obey the law and act ethically
You must not use our Services to access, store, distribute, create, or transmit any material that:
- sexually exploits or endangers children, including any child sexual abuse material — we operate a zero-tolerance policy and will report such material and the accounts responsible to the appropriate authorities;
- is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing, or racially or ethnically offensive;
- facilitates illegal activity, including fraud, phishing, the creation or distribution of malware or other malicious code, or unauthorised access to systems or information;
- facilitates the development, acquisition, or use of weapons, including chemical, biological, radiological, or nuclear weapons;
- depicts sexually explicit images;
- promotes unlawful violence;
- is discriminatory based on race, gender, colour, religion, sexual orientation, or disability;
- is otherwise illegal or causes injury to any person or property.
2. Understand your use case and be careful with new technology
Large Language Models (LLMs) are powerful, but still experimental. They may produce inaccurate or offensive content.
Use discretion before relying on, publishing, or deploying LLM outputs.
If your use could have legal or significant effects on individuals:
- ensure all LLM output is subject to human review; and
- disclose the use of LLMs to the affected individuals.
Do not use our Services for business-critical functions without assessing the risks of using LLMs.
You are responsible for assessing whether our Services and any Agents are suitable for your use case under the laws and regulations applicable to you, including any sector-specific requirements. We make no representation that any Agent is compliant with the laws of any particular jurisdiction or fit for use in any regulated context.
3. Respect our infrastructure and those of our partners
You must not:
- place excessive load on Rightbrain infrastructure;
- copy, modify, or create derivative works of our Services;
- circumvent bans or account suspensions;
- reverse engineer, decompile, or attempt to extract source code.
If you use a Third Party Service like OpenAI, Anthropic, or Gemini through our platform, you must also comply with their policies concerning prohibited use.