Browse Tasks

Select category

Select category

Select category

Select category

Select Task

Select Task

Select Task

Select Task

Select Tasks

Select Industry

Product Description Generation

User-Generated Content Moderation

Natural Language Product Search

Personalised Product Recommendation

Fraudulent Transaction Detection

Image Quality Assesment

Product Categorisation

Product Feature Extraction

Customer Review Sentiment Analysis

Marketing Analyst

Customer Review Sentiment Analysis

This agentic AI task analyses customer reviews for business insights - crucial for marketing analysis agents. The task configuration outlines how to:

  • Score sentiment levels across review content

  • Extract recurring themes and product mentions

  • Track sentiment patterns and trend evolution

  • Identify critical improvement opportunities

  • Generate actionable insight summaries


As a modular task, it integrates with review and analytics platforms, enabling AI agents to execute systematic feedback analysis within existing business workflows. The task specification includes outputs for sentiment evaluation, trend identification, and insight generation, adaptable across various industry contexts and feedback channels.

Example outputs:

{
  "overall_sentiment": "Positive",
  "sentiment_score": "0.7",
  "key_themes": [
    "Product quality",
    "Customer service",
    "Delivery experience",
    "Value for money"
  ],
  "positive_aspects": [
    "High-quality product",
    "Excellent customer support",
    "Fast delivery",
    "Good value for the price"
  ],
  "negative_aspects": [
    "Slightly confusing setup process",
    "Limited colour options"
  ],
  "product_features_mentioned": [
    "Build quality",
    "Packaging",
    "User manual",
    "Colour variety"
  ],
  "emotional_tone": "Satisfied",
  "suggested_actions": [
    "Simplify the product setup process or provide clearer instructions",
    "Consider expanding the range of colour options",
    "Maintain the current level of customer support and fast delivery service",
    "Highlight the product's value for money in marketing materials"
  ],
  "requires_immediate_attention": false