[
  {
    "detected_language": "French",
    "language_confidence": "High",
    "original_message": "Bonjour, j'ai un problème avec ma commande récente. Le produit que j'ai reçu ne correspond pas à ce que j'ai commandé. Pouvez-vous m'aider?",
    "translated_message": "Hello, I have a problem with my recent order. The product I received does not match what I ordered. Can you help me?",
    "idiomatic_phrases": [
      "ne correspond pas" - "does not match/correspond"
    ],
    "suggested_response": "Bonjour, je vous remercie d'avoir signalé ce problème. Je suis désolé(e) d'apprendre que le produit reçu ne correspond pas à votre commande. Pouvez-vous me fournir votre numéro de commande et une brève description de la différence entre le produit commandé et celui reçu? Nous ferons notre possible pour résoudre ce problème rapidement.",
    "response_translation": "Hello, thank you for reporting this issue. I'm sorry to hear that the product received does not match your order. Could you please provide me with your order number and a brief description of the difference between the ordered product and the one received? We will do our best to resolve this issue quickly.",
    "language_specific_elements": [
      "Greeting: "Bonjour",
      "Closing: "Cordialement",
      "Polite form: "Use 'vous' instead of 'tu'"
    ]
  },
  {
    "detected_language": "Spanish",
    "language_confidence": "High",
    "original_message": "Hola, ¿cuánto tiempo tarda normalmente el envío a México? Necesito saber si mi pedido llegará antes de las vacaciones.",
    "translated_message": "Hello, how long does shipping to Mexico normally take? I need to know if my order will arrive before the holidays.",
    "idiomatic_phrases": [
      "cuánto tiempo tarda" - "how long does it take"
    ],
    "suggested_response": "Hola, gracias por su consulta sobre los tiempos de envío a México. Normalmente, los envíos a México tardan entre 7 y 10 días hábiles. Para darle una estimación más precisa, ¿podría proporcionarme su número de pedido? Así podré verificar el estado actual de su envío y la fecha estimada de entrega. Haremos todo lo posible para asegurarnos de que reciba su pedido antes de las vacaciones.",
    "response_translation": "Hello, thank you for your inquiry about shipping times to Mexico. Typically, shipments to Mexico take between 7 to 10 business days. To give you a more accurate estimate, could you please provide me with your order number? This way, I can check the current status of your shipment and the estimated delivery date. We will do our best to ensure you receive your order before the holidays.",
    "language_specific_elements": [
      "Greeting: "Hola",
      "Closing: "Atentamente",
      "Polite form: "Use 'usted' instead of 'tú'"